HELP / INFORMATIONTHE AURA

FAQ.

Clear answers about sizing, orders, shipping, returns and caring for raised puff artwork.

HOW DOES THE OVERSIZED FIT RUN?+
Choose your regular size for the intended oversized silhouette. Size down for a closer fit. Use the Size Guide for garment measurements before ordering.
WHAT IS A RAISED PUFF PRINT?+
Raised puff printing creates a dimensional surface above the fabric. It is intentionally textured rather than flat like a standard screen print.
HOW SHOULD I WASH THE T-SHIRT?+
Wash inside out in cold water on a gentle cycle with mild detergent. Do not bleach, tumble dry or iron directly on the artwork. Dry in shade.
HOW CAN I CHECK DELIVERY?+
Enter your six-digit pincode on the product page for an estimated window. Final timing depends on the delivery address and is confirmed during fulfilment.
CAN I CHANGE OR CANCEL AN ORDER?+
Contact support as quickly as possible with your order number. Changes are only possible before the order enters processing or dispatch.
WHAT IS THE RETURN OR EXCHANGE PROCESS?+
Please read the current Refund Policy linked in the footer for eligibility, condition requirements and the correct request process.
WILL SOLD-OUT DESIGNS RESTOCK?+
Restocks vary by design. Legacy is the Drop 001 statement piece; other designs may return based on availability. Join the newsletter and follow @Theaura_in for confirmed updates.
WHERE CAN I GET ORDER SUPPORT?+
Use the Contact page and include your order number, email and the issue you need help with.

Find answers about sizing, orders, shipping, returns and caring for raised puff artwork.