Shipping policy
Last updated: February 9, 2026
At THE AURA CLUB, we aim to deliver your orders in a timely and reliable manner. This Shipping Policy explains our shipping methods, timelines, and related information so you know exactly what to expect after placing an order.
1. Shipping Methods Available
We ship orders using trusted third-party courier and logistics partners. Shipping methods may vary based on your location, order size, and service availability. Available options will be displayed at checkout, where applicable.
2. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
Custom-made or made-to-order products may require additional processing time, which will be communicated on the product page or at checkout.
3. Delivery Timeframes
Estimated delivery timelines are as follows:
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Domestic (India): [4–10 BUSINESS DAYS] after dispatch
Delivery times are estimates and may vary depending on your location, courier service, and external factors beyond our control.
4. Shipping Costs
Shipping charges are calculated based on your delivery location, order weight, and shipping method selected.
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Shipping Cost: [SHIPPING COST]
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Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email or message containing your tracking details. Tracking information may take up to [24] hours to become active after dispatch.
You can use the provided tracking number to monitor your shipment’s progress.
6. Delivery Issues and Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
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Courier or logistics partner issues
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Weather conditions or natural events
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Government restrictions or unforeseen circumstances
THE AURA CLUB is not responsible for delays caused by factors beyond our control. However, we will assist you in coordinating with the courier partner whenever possible.
7. Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate at the time of placing the order. We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
In cases of failed delivery due to customer error, re-shipping charges may apply.
8. Contact Us
If you have any questions regarding shipping, delivery, or your order status, please contact us:
Store Name: The Aura
Email: glorsenterprise@gmail.com
Business Address: Sky Gateway D Mart Road, Waghodia Road Waghodia, B-1104, Vadodara, GJ, 390025, IN